Abdulrahman Al-Sumait University
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The United Republic of Tanzania
Abdulrahman Al-Sumait University
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Quality Assurance

Last updated: 29 Jul 2026

SUMAIT Institutional Quality Assurance System

Abdulrahman Al-Sumait University is committed to a culture of continuous quality improvement in teaching and learning, research and innovation, community engagement, student support and all administrative services.

Quality assurance is a shared responsibility of the University Council, Senate, Management, faculties, centres, departments, support units, staff, students and external stakeholders. The Quality Assurance Directorate or Unit coordinates these responsibilities through approved policies, procedures, evidence, monitoring and improvement plans.

Alignment with TCU Standards

TCU is the external quality assurance agency for universities in Tanzania. Every university is required to establish and operationalize its own institutional quality assurance system in accordance with its Charter, mission, vision and Quality Assurance Policy.

The system should define governance and management arrangements, operational roles, resources and links with external quality assurance, while covering teaching, research, community engagement and support functions.

Institutional Quality Assurance Structure

A coordinated and non-bureaucratic structure supporting quality at every operational level.

University Council

Provides governance oversight and approves institutional policies, strategic direction and major quality improvement commitments.

University Senate

Safeguards academic standards, approves curricula and awards, and reviews academic quality and programme performance.

Vice Chancellor and Management

Provide executive leadership, allocate resources and ensure implementation of quality assurance policies and corrective actions.

Quality Assurance Directorate / Unit

Coordinates institutional quality systems, internal audits, self-assessment, compliance monitoring, data analysis and improvement reporting.

Faculties, Centres and Directorates

Implement quality standards, conduct programme and service reviews, maintain evidence and follow up improvement plans.

Departments and Operational Units

Monitor course delivery, assessment, student feedback, staff performance, facilities and day-to-day service quality.

Students and External Stakeholders

Participate through feedback, representation, tracer studies, consultations, external examination and professional engagement.

Core Quality Assurance Functions

Mechanisms for maintaining standards and supporting evidence-based institutional improvement.

Policies and Procedures

Develop and periodically review the institutional Quality Assurance Policy, procedures, standards, tools and reporting responsibilities.

Programme Quality

Support curriculum design, internal approval, TCU accreditation and reaccreditation, periodic programme review and external examination.

Teaching and Learning

Monitor course delivery, assessment practices, moderation, academic integrity, student progression and learning support.

Self-Assessment and Audit

Coordinate institutional and programme self-assessment, internal quality audits, evidence verification and corrective action plans.

Monitoring and Evaluation

Track quality indicators, risks, recommendations and the impact of improvement actions across academic and support functions.

Stakeholder Feedback

Collect and analyse feedback from students, staff, alumni, employers, professional bodies and community partners.

Research and Community Engagement

Promote quality, ethics, relevance and accountability in research, innovation, consultancy and community engagement.

Staff Development

Coordinate awareness, training and capacity development for leaders, academic staff, support staff and student representatives.

Evidence and Reporting

Maintain reliable quality records and prepare reports for Management, Senate, Council, TCU and other authorized stakeholders.

Continuous Quality Improvement Cycle

Quality improvement is planned, implemented, monitored and verified as a continuing institutional process.
01

Plan

Set standards, indicators, responsibilities, targets and evidence requirements.

02

Implement

Deliver programmes and services according to approved policies, curricula and procedures.

03

Monitor

Collect evidence, feedback and performance data through reviews, surveys and audits.

04

Improve

Approve corrective actions, assign responsibilities, monitor completion and verify impact.

Quality Assurance Documents and Tools

Replace the placeholder links after the approved documents are uploaded.
Institutional Quality Assurance Policy
Policy document
Programme Development and Review Procedure
Operational procedure
Course and Teaching Evaluation Tools
Evaluation instruments
Institutional Self-Assessment Manual
Assessment guide
Internal Academic Audit Schedule
Annual schedule
External Examiner Guidelines
Academic quality guide
Student Feedback and Complaints Procedure
Stakeholder procedure
Quality Improvement Action Register
Monitoring tool

Contact the Quality Assurance Unit

Staff, students and stakeholders may contact the Quality Assurance Unit regarding programme quality, service standards, feedback, complaints and institutional improvement.

Confirm the official Quality Assurance email, telephone number and office holder before publishing this page.